Blog | Collaboration, and an eco-system of suppliers, delivers integrated virtual consultations on the same platform as patients who present face-to-face

The key challenge hospitals are facing

The use of virtual consultations has grown out of necessity due to COVID-19. Importantly, they have the ability to change the way some aspects of care will be delivered in the long-term. Outpatient services have the potential to evolve into remote monitoring and pro-active patient care – something that we, at Intouch with Health, have rapidly developed. However, these developments will only be sustainable if the solution is embedded into the healthcare way of working (integrated virtual consultations), resulting in greater ease-of-use, and providing clinicians with the ability to manage patients physically, as well as virtually, within a single environment and on the same platform.

Meeting the challenge

Intouch with Health has initiated a series of unprecedented collaborations with several industry-leading virtual consultation video providers that includes solutions from Visionable, Healthcare Communications, Modality Systems, DrDoctor and Attend Anywhere.

This eco-system of collaboration delivers a fully integrated virtual consultation solution to NHS Trusts and Healthcare organisations - even if a virtual consultation video provider has already been deployed. The Intouch with Health Virtual Clinic solution allows patients who present for their appointment virtually to be seamlessly managed alongside those presenting physically.

Improving efficiency with collaboration and integration

To date, virtual and video consultations have often been isolated systems, separate from hospital systems such as EPR and PAS. Without integration into existing hospital systems, the operational processes such as authenticating the patient’s identity and matching them to their appointment / clinician is very challenging. Digitally recording the appointment outcome (including completing the consultation with any notes / actions or scheduling a follow-up appointment) is equally challenging.  Through a fully integrated virtual consultation solution the operational efficiency, and user experience (for both clinicians and patients) is significantly improved.

Virtual Clinics, from Intouch with Health, has been designed to be deployed in streamlined phases, and to integrate with other virtual consultation processes – delivering one cohesive, fully integrated system, on the same platform. Significant and documented benefits are already emerging.

Find out more

Contact the team on for further details.

For further information on the providers within the eco-system, please visit their websites:

Visionable –
Healthcare Communications -
Modality Systems -
DrDoctor -
Attend Anywhere -

Integrated virtual consultations supporting blended patient flow