Intouch with Health named as a finalist at the HTN Now Awards 2022

Intouch with Health has been named as a finalist at the HTN Now Awards 2022, in the ‘Excellence in Digital Pathways’ category.

Ahead of the dedicated digital awards evening on 20 January 2022,  HTN has released the names of the finalists, as chosen by the panel of expert judges from the world of healthcare.

Intouch with Health impressed the judging panel with its platform of dedicated healthcare solutions, which are currently deployed in 42% of Acute NHS Trusts, processing over 52 million NHS outpatient appointments annually.

Over the past 12 months, Intouch with Health has fast-tracked the development and release of new solutions, as well as updating existing solutions, to support hospitals tackle the challenges presented by COVID.

For example, check-in kiosks now display social distancing messaging and prompts to use hand sanitisers. Kiosks also ask COVID-related questions which may alter the patient’s journey. If a patient answers yes to a question, they could be re-directed to another area of the hospital, before they enter the main building, thus helping to minimise contact with other patients/staff. A trio of PAS / EPR integrated digital solutions from the Intouch with Health Platform are also supporting outpatient teams to create and manage new digital care pathways, as they tackle the backlog in an efficient and safe manner.

Meanwhile, the integrated Virtual Clinics solution enables clinicians to run ‘blended clinics’ from one cohesive dashboard. As a result, clinicians can plan and conduct face-to-face, video and telephone appointments from the dashboard, enjoying all the features they are accustomed to for face-to-face appointments. This solution is ensuring virtual appointments do not operate in silo and Virtual Clinics acts as the integrated gateway between the hospital’s PAS / EPR system and the video or phone software it already has procured. Using Intouch’s integration technology, the information is pulled together into the single dashboard, which contains the live data all staff can view and access securely.

Comments from the judges
  • I particularly liked the dedication working throughout the year and engagement with clinical staff on the ground to ensure that digital developments are working well” – Dr Buki Adeyemo, Interim Chief Executive, North Staffordshire Combined Healthcare NHS Trust
  • “Challenges clearly defined, opportuntity embraced and significant outcomes within a year. Well done” – Dr Hina Lad, Architect-Healthcare Planner, Imperial College Healthcare NHS Trust
  • “Exemplary example of how to use technology to adapt and revolutionise services, improve access to services by patients and has the potenital to substantially improve clinical outcomes” – Hayley Grafton, Chief Nursing Information Officer, The Royal Marsden NHS Foundation Trust