Opening Hywel Dda University Health Board Aberaeron Integrated Care Centre

Intouch with Health is pleased to announce Aberaeron’s flagship new Integrated Care Centre, Hywel Dda University Health Board Aberaeron Integrated Care Centre has opened its doors for the very first time, and is now live with the Intouch with Health patient flow platform.

In a landmark moment for the transformation of health and social care in west Wales, the new integrated care centre, located in the Minaeron premises in Aberaeron, provides an improved, fit-for-purpose health and social care facility for the local population, bringing care closer to home. It replaces Aberaeron Cottage Hospital and Tanyfron GP Surgery.

A wide range of integrated health and social care services will be delivered; the third sector, local authority, and other partner organisations, including GPs and potentially other statutory services. It will provide the opportunity for sharing knowledge, resulting in improved standards of care and better outcomes for all, with an enhanced working environment for staff.

The new centre is included as part of a significant £3 million of capital funding from the Welsh Government in priority primary care and community projects across Hywel Dda University Health Board for the present and in the future, and is a positive development for local communities.

Opening for the first time at 9am on Monday 21st October 2019, Hywel Dda University Health Board Aberaeron Integrated Care Centre utilises Intouch with Health’s digital kiosks to ensure a smooth and efficient check-in process, alongside the software solutions Check-in, Wait Time, Flow Manager & Calling. Patients have immediately started to check-in for their outpatient appointments using the new platform, rather than queuing at reception.

Hywel Dda Chief Executive Steve Moore has been busy helping staff to get ready for the move into the new centre, which he hailed as being a “decisive and bold” step forward in the way services are provided to communities in the future.

He commented: “Together with Ceredigion County Council, our third sector partners and Tanyfron GP surgery, I am absolutely delighted to announce the opening of Aberaeron Integrated Care Centre later this month. So much work has gone into this project, and at such pace, because we wanted to provide the kind of modern, fit-for-purpose health and social care services that our population deserves. Partnership working has been absolutely key to this and given the way that we have all come together to make this happen, I have complete confidence and absolute faith in our ability to work as one team for the good of our population.”

Hywel Dda University Health Board Aberaeron Integrated Care Centre