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The Intouch with Health Patient Journey Platform

The Intouch with Health Patient Journey Platform enables NHS Trusts and healthcare organisations to manage entire patient workflows and optimise flow in Outpatient care in an efficient and integrated manner, in line with CQC recommendations. 

This award-winning holistic platform allows hospitals to design, develop and deploy entire patient journeys, moving patients in an efficient and effective manner.

The Intouch Platform currently processes over 30 million NHS Outpatient appointments annually and supports over 110 NHS Hospitals improve communication and information management, reduce costs, and improve overall quality. Processing approximately 31% of all NHS Outpatient attendances, the Intouch Platform utilises real-time data and integrated blended pathways to improve patient flow and support more effective patient care. 

Flow Manager is the central, digital dashboard that controls each solution in the Intouch Platform, enabling hospital staff to efficiently
manage each stage of the patient journey from a single location. Flow Manager controls the flow of information between all of the individual solutions within the platform, as listed below.

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Hospital Patient
Check-In
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Patient Calling

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Wait Time
Manager
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Walk-In
Manager
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Hospital
Wayfinding
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Mobile Appointment
Manager
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Flow
Manager
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e-Outcomes

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Patient Activity
Manager
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Room & Resource
Manager
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Performance
Manager
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iReceptionist

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Synopsis iQ

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Synopsis Home

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Virtual Clinics

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Patient Hub solutions

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Check-in
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Flow Manager
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Mobile Appointment
Manager
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iReceptionist
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Wait Time
Manager
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Walk-in
Manager
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Hospital
Wayfinding
 

Clinical Hub solutions

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Virtual Clinics
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Room & Resource
Manager
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Performance
Manager
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eOutcomes
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Activity Manager
 
 

Pre-operative Assessment solutions

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Synopsis iQ
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Synopsis Home