The Christie opens a new cancer centre in Macclesfield with digital patient flow technology

A new multi-million-pound cancer centre has welcomed its first patients in Cheshire, transforming cancer care in East Cheshire.

Opening in December 2021, The Christie at Macclesfield provides a range of holistic services including radiotherapy, chemotherapy, immunotherapy, counselling services, an information centre, palliative care and a wider range of clinical trials. The Christie at Macclesfield also utilises the latest in digital patient flow technology.

Costing £26 million, most of the funds to build the centre have come from donations to The Christie Charitable Fund, which provides enhanced services over and above what the NHS funds.

The Christie at Macclesfield will accommodate a total of 46,000 patient visits a year, including the delivery of 12,500 radiotherapy treatments every year and 6,800 chemotherapy, immunotherapy and hormonal treatments.

Intouch with Health has supported the launch of the new cancer centre by supplying digital patient flow software (Flow Manager). This PAS integrated technology enables staff to view the status of each patient in real-time - including if they have arrived and checked-in or if they are late, if they have been called to be seen, and if the appointment has started.

Using free-standing digital kiosks, patients can self-check-in, or they can attend the reception area if they prefer. Using the self-check-in kiosks, patients can avoid any queues and help reduce time spent ‘checking-in’ for their appointment. Once the patient has checked in for their appointment using the kiosks or the reception area, the Flow Manager dashboard is automatically and immediately updated, alerting all staff to the patient's arrival. Using Intouch with Health’s Calling solution, patients can then be digitally called forward to see the clinician, when the clinician is ready to see them.

About The Christie Foundation NHS Trust

The Christie NHS Foundation Trust is the largest single site cancer centre in Europe and the first UK centre to be accredited as a comprehensive cancer centre. The Trust treats more than 60,000 patients a year. The main site is based in Manchester, serving a population of 3.2 million people across Greater Manchester and Cheshire while more than a quarter of our patients are referred to to the Trust from across the UK.