The New Royal Liverpool Hospital Opens with Digital Patient Flow Technology

Intouch with Health is delighted to have supported the opening of the New Royal Liverpool Hospital, by supplying the digital patient flow technology used throughout the Outpatients department.

Following a phased opening throughout October 2023, the state-of-the-art new hospital is now fully open. The hospital’s design promotes efficiency and accessibility, with physical barriers avoided where possible.

The Intouch with Health Platform is supporting staff in managing the flow of patients during their appointment journey.  

The new purpose-built Outpatients Wing becoming the first service to be operational (5th October 2022), closely followed by the Inpatients and theatres. A&E was the last department to transfer over from the original hospital. 

Patients start their visit in the spacious main atrium, where they will self-check-in via the kiosks. They are then directed to wait in the main Atrium, which is a more comfortable space, and only called to the clinic area when they are ready to be seen. eOutcomes provides clinicians with the ability to digitally capture the appointment outcome, which subsequently enables the administrative teams to undertake real-time completion of the appointment. The Room & Resource Manager module enables staff to intelligently book and manage clinic rooms, with real-time updates on the status of the rooms.